I would like to ask that all of you spend a few minutes to fill out this survey I created. The elected Board of Park North wants to hear from all of its owners and renters. All HOA meetings are the last Thursday of every month. This seldom changes and if it changes we will post the new date in the mail room. I encourage all of you attend so that your opinion can be heard. There is an HOA structure so please make sure you either fill out this survey, post comments on this blog or attend the HOA meetings. We want to organize all of your thoughts and concerns in one area by using the appropriate channels.
I have only included 10 questions in the survey ranging from your opinion about the building maintenance to the management staff. Many of the questions are a fill in the blank because so that you can tell us your opinion versus just writing excellent, great, needs improvement, etc. We want these survey results to be actionable. Only your elected board members will see the results. If you would like to be added to our email announcements, please provide your email address when completing the survey (not required). I will use this to send you updates and other reminders.
The feedback you share in this survey will be invaluable. As I mentioned before, attendance at our meetings is poor. This survey tool is another way for us to engage our owners and renters to be able to share their thoughts, if they are unable to attend our HOA meetings. Nothing beats building a relationship and being able to thoroughly explain the rationale behind decisions, as you can in person. I think attending the HOA meetings where you can is ideal for all of our owners and renters. Kudos to all of you who attended last night’s HOA meeting! That was our biggest turnout to date!
Suggestions wanted
If anyone has any suggestions on what we can do to get more people to attend our meetings or voice their concerns and opinions in a constructive manner then please click comments below and let us know. This website allows everyone to post their ideas, suggestions, etc.
On a side note (Laundry Rooms & Security)
Due to someone tampering with the laundry rooms, we had to lock the doors. If you need to have access to a laundry room, please contact Park North Management at 407-426-8300. They will register you and give you a key for the laundry room. The vandals that are tampering with the laundry room are causing water leaks which cause mold and other issues. The air conditioners in those laundry rooms are not working properly. The cost to replace them was very high. We can discuss adding this to next year’s budget if everyone deems this to be a priority.
As more things continue to be vandalized and stolen (gym weights as an example) the more we have to go on lock down. If you see any mischievous activities please report it to the Property Management or Park North’s security. If you are having a security issue please call Park North’s Security Officer at 407-625-1364. If you see/hear people at the pools past 10 pm, or if a suspicious person is walking around the building or parking garage please call Security between Thur- Sun nights or the police non-emergency 321-235-5300. Let’s get involved and stop this vandalism and burglaries! Another condo unit was broken into this week. ADT Security presented last night at the HOA meeting. Please call the front office for the costs to get security monitoring. ADT offers a way for people without landlines to get monitored. Call to learn more.
Business Center Code
We are also struggling with vandalism in the business center. This is why the code keeps changing. If you need to access the business center, please call the front office and ask for the code before you need to use it. If we all continue to let people vandalize our property then our maintenance staff will be spending their time cleaning it up a versus making the beautification improvements we all want. Plus, this costs all of us money when this happens.
I just wanted to thank the Board for all the effort you put into maintaining and improving Park North. I know you get a lot of negative and non-constructive feedback. But there are owners out there who appreciate your efforts and understand that you are volunteering your time. Thanks!
As for the laundry rooms, they have always been dreadful. I have lived here for 5+ years and used them up until a year ago. They were always dirty. and the A/C units have hardly ever worked. So, having to ‘work their replacement into the budget’ seems strange because they should have been replaced years ago. But, then again Bridgette would not know this because she has chosen to block out anything she does not deem to be important and this includes almost any repair.
I made noise for about six months to the office about certain dryers not working well. Their answer was to give me prepaid cards to use. Finally they got tired of me and had maintenance look into it for the umpteenth time and found construction debris clogging a main outtake vent which was a huge fire hazard. After minor demolition, it was cleaned out and all was well. But that was just an example of the managements attitude of how dare you complain because we run a prefect ship and nothing could possibly be wrong.
Ron -
The laundry room machines are supported by a separate vendor. When a problem occurs, we call them and they respond appropriately. As for your individual unit issue – we have been advised that since your vent services only your unit – the maintenance of the vent is the responsibility of your unit owner. This information was shared with your owner by myself. The current Association budget does not include maintenance of individual vents or fixtures servicing only one single unit – only common areas. I agree that owners should routinely check their vents for cloggs or problems and if necessary I can refer vendors who can assist. I encourage your complaints as it gives me the opportunity to clarify matters for you, as a tenant.